At LAMB Finance we take any dispute and/or complaint seriously and we promise to endeavour to resolve any issues promptly.

Please follow the below instructions.

INTERNAL

How to lodge a complaint
Please forward your enquiry to:

Address: Suite 547/585 Collins Street, Melbourne VIC 3000
Phone: 1300 465 262
Email: info@lambfinance.com.au

You will be contacted within 48 hours and if the matter is urgent please call 1300 465 262 and speak to our customer service department.

EXTERNAL

Financial Ombudsman Service

If you are unable to resolve your complaint you have the right to refer the matter to the Financial Ombudsman Service. This is a free service.

Address: GPO Box 3, Melbourne, Victoria 3000
Phone: 1300 78 08 08
Email: info@fos.org.au
Website: www.fos.org.au

If you require any further information, please contact LAMB Finance on 1300 GO LAMB or 1300 465 262 and please read our privacy policy.

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