At LAMB Finance we take any dispute and/or complaint seriously and we promise to endeavour to resolve any issues promptly.
Please follow the below instructions.
How to lodge a complaint
Please forward your enquiry to:
Address: Suite 547/585 Collins Street, Melbourne VIC 3000
Phone: 1300 465 262
You will be contacted within 48 hours and if the matter is urgent please call 1300 465 262 and speak to our customer service department.
Financial Ombudsman Service
If you are unable to resolve your complaint you have the right to refer the matter to the Financial Ombudsman Service. This is a free service.
Address: GPO Box 3, Melbourne, Victoria 3000
Phone: 1300 78 08 08